Access Analyst Resume Samples

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RK
R Kutch
Reynold
Kutch
343 Idell Course
Philadelphia
PA
+1 (555) 131 1646
343 Idell Course
Philadelphia
PA
Phone
p +1 (555) 131 1646
Experience Experience
New York, NY
Market Access Analyst
New York, NY
Halvorson, Bosco and Donnelly
New York, NY
Market Access Analyst
  • Supports development and implementation of Contact Operations training; including conducting training for other staff members
  • Support regional market access status mapping and provide marketing intelligence reports regarding the market access status and opportunities across the region
  • Writing marketing materials including report scope outlines and press releases
  • Interviewing payers and other stakeholders
  • Helping review the output of contractors that contribute to reports to ensure this meets Decision Resources’ high standard
  • Analyze and support decision making around new venture opportunities
  • Review claims to identify possible disputes of incoming utilization and/or sales data
Houston, TX
Access Management Analyst
Houston, TX
Hamill, Carroll and Hane
Houston, TX
Access Management Analyst
  • Develop and maintain operational framework for Privileged Account Management
  • Develop and manage Role Based Access Controls, including role management, role mining, role remediation, and role re-certifications
  • Provide reporting and metrics related to identity and access management
  • Design, deploy and implement internal Privileged Identity Management and Identity & Access Management Tools
  • Assist with troubleshooting unique/complex tickets by working with other teams, vendors or users in diagnosing and resolving access issues
  • Provide guidance to IT staff in workflow, policy and external integration with IAM tool
  • Perform access and account support for internal applications and systems, network shares, UNIX servers, and email access
present
Phoenix, AZ
IT Access Management Analyst
Phoenix, AZ
O'Connell, Flatley and Crist
present
Phoenix, AZ
IT Access Management Analyst
present
  • Identifying ways to deliver improved service performance to clients
  • Working with the business and other back office functions to deliver customer excellence
  • Ensuring service requests relating to IT services are resolved satisfactorily and in a timely fashion
  • Ongoing documentation of all new and existing access management processes
  • Carry out any ad hoc tasks/duties which may reasonably be expected as requested by IT Management
  • Utilise diagnostic utilities to aid with troubleshooting to achieve first time resolution
  • Ensure that priority setting and escalation procedures are applied effectively and that all complaints are responsibly and professionally resolved
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Georgetown University
Bachelor’s Degree in Computer Science
Skills Skills
  • Strong communication skills
  • Knowledge of enterprise provisioning and role based access controls
  • Managing Change - 2
  • Service Desk and Incident management – 3
  • Problem Management – 2
  • Information Security – 2
  • Process and governance framework – 2
  • Existing product & technology skills – 3
  • Technical Specialism - 3
  • Working with Autonomy – 3
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15 Access Analyst resume templates

1

Senior Is Analyst Access Ctrl Resume Examples & Samples

  • Review and take action upon daily and weekly employee transfer notifications from HR system, ensuring that access accounts are identified, reviewed by new manager and adjusted accordingly in an expedient manner
  • Conduct specialized and cyclical access reviews; examples – compliance, inactive / stale, new and terminated user container cleanup, privileged account usage
  • Comply with all Departmental, Company, Security and Audit policies and procedures
  • Minimum of 4-6 years experience in technology services and processes, where handling audit inquiries pertaining to your role and function was part of your responsibility
  • Experience following procedures closely for key controls and being known for quality work
  • Strong process skills
  • Experience working in a global team environment; strong interpersonal skills
  • Ready to work in both day and night shifts
  • Strong organizational and analytical skills to gather, research, and analyze information
  • Able to take initiative, prioritize multiple tasks, and follow-through working effectively to see tasks through to completion with little or no direction; strong time management and organizational skills
  • Good understanding of privileged and non-privileged accounts
  • Good working knowledge of Microsoft Office tools; advanced skills in Excel
2

Am-access Certification Analyst Resume Examples & Samples

  • Perform manual certification activities on a quarterly basis
  • Provide exceptional customer support across all supported services
  • Access Recertification experience across platform, application and/or database systems
  • Flexible with regard to working shifts; On-Call & weekends; Overtime
  • Customer service focused and detailed-oriented
  • Problem solving and analytical skills
  • Proactive, driven and able to work from their own initiative
  • Proficient knowledge of Asset Management products and services
  • Industry recognized IT Risk certification (e.g. CISSP, CISA, etc.)
  • Proficient knowledge of database administration and security architecture
3

Analyst, Access Management Resume Examples & Samples

  • 30% Process requests through the contingent worker queue, ensuring all requirements are met prior
  • Knowledge of Microsoft Outlook, Word, Excel, and PowerPoint applications required
  • Ability to efficiently perform multiple tasks simultaneously to completion required
  • Ability to read and write in English and use arithmetic skills accurately to complete daily paperwork required
  • Ability to work effectively without direct supervision
  • Accuracy and attention to detail required
  • Comprehensive understanding of physical access control systems
  • Comprehensive knowledge of physical security systems and techniques
  • Knowledge of roles based access concepts
  • Ability to understand, envision and maintain strategy as defined by leadership and employ concepts and ides within the business environment
  • Knowledge of general audit conceptsRequired Certifications, Licenses, Registrations, etc., to perform the essential functions of this position
4

Access Certification Analyst Resume Examples & Samples

  • Perform BAU activities including Certification tool queue, request queues, incident queues and e-mail requests
  • Participate in audit support activities, as they pertain to Access Certification Controls, for internal & external audits inquiries
  • Control related experience (e.g., Risk Management, Access Administration, Change Control, or Contingency Planning)
5

Access Certifications Analyst Resume Examples & Samples

  • Perform quarterly production entity review
  • Maintain weekly data quality monitoring routines
  • Provide Off-Hours support, as needed, to resolve system and certification problems during non-business hours or backlogs; Provide on-site shift coverage in accordance with Shift Rotation schedule where applicable; Occasional overtime may be required
  • Superb oral and written communication skills
  • Demonstrated ability to learn new and varied systems and apply new procedures quickly
6

Restricted Access Senior Analyst Resume Examples & Samples

  • Assist in the creation and tracking of business-specific outlier entitlement reports and processes
  • Work with managers to remediate identified outlier entitlements, escalating where necessary
  • Identify opportunities for process improvement at both the Corporate and ICG level across all areas of the IAM program
  • Assist in the creation month end metrics and tracking to highlight outstanding issues and progress for each month
  • Ensure that reporting and data is accurate and timely following established cross check procedures or developing own methodologies
  • Provide Ad-Hoc reporting related to areas of expertise for the program
  • Manage program data and ensure integrity and accuracy
  • 2+ years work experience in information security, audit, compliance and/or operational risk
  • Strong analytical experience
  • Project Management experience strongly preferred
  • Understanding of EERs and entitlements a plus
  • Must have intermediate MS Excel and basic MS Access skills
  • SharePoint knowledge a plus
  • Must have strong written/verbal communication skills
  • Must have the ability to escalate and present to senior management
  • Must be a delivery-oriented person and be able to manage multiple projects simultaneously
  • Must have advanced analytical and problem solving skills
  • CISSP, CISM or CISA certifications a strong plus
7

Access Certification Analyst Resume Examples & Samples

  • Protect the integrity, confidentiality, and availability of information processed by and/or in the custody of the organization by reevaluating role-based access per each TCF application, and also per each user role. Ensure that the evaluations occur within the appropriate time period to meet Federal and other established compliance requirements
  • Design and build attestation logic in the attestation software tool for less complex applications, to establish a timeline of when an attestation will take place. Create, test and run an attestation process for TCF’s applications and user roles
  • Conduct attestations as scheduled for existing applications within established Service Level Agreements, and support IT projects that replace, enhance, or upgrade applications when assigned. Complete relevant post go-live attestations, and work with application users and managers to ensure the appropriate users have access
  • Conduct basic analyses in order to determine any adds, changes, or removals from an application’s access
  • Maintain familiarity with bank data security procedures and policies
  • Respond to questions from TCF management and other internal staff regarding roles, remediation, and procedures
  • Complete weekly and monthly reporting in order to track progress of the Attestation calendar (new attestations, what categories they are assigned to, how many attestations remain open, etc.) as required
  • Provide support for testing, emergencies, installations, and conversions as needed
  • 2 year degree in Management Information Systems (MIS), programming, Information Systems, or equivalent experience
  • 2 years of experience in Information Security or IT role with at least 1 year in Information Security or Risk Management
  • Knowledge of application security controls and administrative processes
  • Broad understanding of the following platforms: Linux. AS/400, Lightweight Directory Access Protocol (LDAP)
  • Regulatory Compliance knowledge of SOX, GLBA, FFIEC, Payment Card Industry (PCI)
  • Effective communication and strong interpersonal communication, negotiation and presentation skills
  • Ability to communicate security related concepts to a broad range of technical and non-technical staff
8

Identify & Access Management Analyst Resume Examples & Samples

  • Bachelor's Degree in computer science, information technology or related field preferred or the equivalent combination of education, training and experience
  • Microsoft Certified Systems Engineer (MCSE) Windows Server 2003 / 2008 / 2012
  • 2+ years in an Information Systems field such as systems administrator, network engineer, or consultant, responsible for Microsoft Exchange migration, Active Directory consolidation, Exchange integration, virtualization, storage capacity, and providing superior hands-on client support
  • Proven ability to gather and assess business requirements, develop and present solution alternatives, produce design and migration strategy documents, provide guidance and knowledge transfer to client staff and test/implement approved design
  • Core skill set including industry knowledge of MS Exchange migration, integration and virtualization, PKI, Directory Services, Federation Services, Identity Management, Rights Management and Edge Security
  • Mid-level knowledge in one or more of the following Microsoft products
  • Active Directory Domain Services 2008 or higher
  • Active Directory Lightweight Directory Services (ADLDS)
  • Active Directory Rights Management Services (RMS)
  • Azure AD and related services (MFA, SSPR, ATA, RMS)
  • Identity Manager (FIM/MIM)
  • Active Directory Certificate Services (AD CS)
  • Active Directory Federation Services (AD FS)
  • Web Application Proxy
9

Identify & Access Management Analyst Resume Examples & Samples

  • Prior experience with user provisioning and de-provisioning processes on an Identity & Access Management team
  • Proficient using Microsoft office suite
  • Proficient in the use of Active Directory, including
  • Active Directory Users and Computers Console
  • Create new user accounts
  • Manage changes to user accounts
  • Manage user access groups and entitlements
  • Ensure terminated user accounts are deleted according to corporate policy
  • Ensure all request for access have the correct approval
  • Proficient understanding of exchange administration
  • Successfully handles multiple priorities simultaneously – from access requests to problem tickets
  • Strong sense of urgency and commitment to meeting SLA's
  • Facilitate access reviews and recertification process for all resources
  • Participate in audit reporting requests
  • Experience with Remedy or similar incident tracking and request system
  • Powershell scripting a plus
10

Analyst / Manager, Market Access & Heor Resume Examples & Samples

  • Develop content for market research and scientific purposes
  • Contribute to development of Xcenda proposals for client review and approval with accurate estimates of project budgets and associated timelines
  • Support goals for business unit/service line growth
  • Ensure timeliness, accuracy, and completeness of all services
  • Participate in project team meetings and collaborate with fellow team members to efficiently complete engagements within allotted number of hours by given timeline
  • Demonstrate commitment to the firm and inspire fellow employees to excellence in all matters of internal and external project work
11

Market Access Analyst Resume Examples & Samples

  • Researching and writing high-quality primary- and secondary-research based content and other insights designed for decision-makers within the biopharmaceutical industry
  • Designing, analyzing and interpreting qualitative and quantitative studies designed to produce powerful, actionable data
  • Applying country-specific MA expertise to marketing materials, payer study guides, clinician surveys, and final reports to ensure that each of these deliverables contain the appropriate level of country specific knowledge
  • Interviewing payers and other stakeholders
  • Helping review the output of contractors that contribute to reports to ensure this meets Decision Resources’ high standard
  • Liaising with Decision Resources’ Research Services department and their preferred vendors to source country-specific payers (by developing appropriate country- and report-specific screening criteria). Sourcing payers by alternative channels (e.g. LinkedIn and conferences) to supplement the panel provided by our vendors
  • Writing marketing materials including report scope outlines and press releases
  • One to two years market access experience
  • Tenacity, drive, and a problem-solving mindset
  • Qualitative and quantitative market research skills
  • Ability to communicate clearly, concisely and objectively in written and spoken English. Business proficiency required in at least one and preferably two of the following languages: French, German, Spanish
12

Access Analyst Resume Examples & Samples

  • Effective Service Management of suppliers to ensure that SLA’s and KPI’s in relation to Access management are monitored and reported
  • Ensure that timely granting and revoking of Access to end users to the application estate at the right time through standardised policies and processes
  • The effective management of all incidents, problems and events working closely with Third Parties (IBM, HP, Infosys, Wipro, etc) and internal teams related to Access for supported applications
  • Assuring activities such as root cause analysis and trend analysis are performed over problems, incidents, and adverse events such that permanent fixes to problems, incidents, and negative events are found and implemented
  • Monitoring compliance to corporate security policies and regulatory guidance with regards to user access and broader information security matters
  • Act as a Stakeholder for all Projects delivered into Identity and Access Management operations, ensuring that they meet requirements, are fit for purpose, and deliver safe and reliable operations
  • Administration of the GPID database, ensure integrity of the Database and those ID’s that are distributed. Administer ID’s and work with GPID customers on any issues and anomalies arising
  • Manage the Development release calendar for those applications in portfolio
  • Assist with Service Management of relationship with all service providers and ensure that they comply with standards and policies, including HSSE, security and regulatory requirements, and contributes to service continuity planning
  • Develop Continuous Improvement action plans based upon deep understanding of corporate security policy and regulatory requirements, ensure these are followed to completion
  • Work with Project teams and Suppliers to ensure safe delivery of Access related projects from Execute to Operations and maintain relationship
  • Multi Factor Authentication Management and distribution
  • Risk Management – assist in managing IAM risks
  • Facilitate the necessary monitoring, reporting and remediation of controls and gaps in relation to SOX regulatory requirements where necessary
  • Contribute to defining, documenting, maintain, implementing and operating of common processes and solutions owned by E2E services and the wider security community within BP. Promote the definition and adoption of common security solutions
  • Assist in performance reporting against SLA’s and KPI’s across all of the service management areas
  • Ensure all User documentation is up-to-date, clear and concise, and published in the correct location, easily acceptable to customers
  • In conjunction with the BAS organisation conduct and manage analysis of access rights to applications to determine whether privileges are appropriate and up-to-date
  • Service Management experience
  • Good understanding of the practical aspects of Identity & Access management
  • Understanding of regulatory requirements i.e. Sarbanes-Oxley
  • Experience of data analysis. Can demonstrate a track record of analysis supporting a number of significant business units in a complex multi-region multi-application environment
  • Must have good experience of using Excel to undertake data analysis - basic data modelling skills are essential
  • Able to demonstrate a track record of creating cooperative working relationships across a global organisation
  • Stakeholder relationship management – 3
  • Supplier Relationship Management - 3
  • Service Desk and Incident management – 3
  • Problem Management – 2
  • Information Security – 2
  • Process and governance framework – 2
  • Existing product & technology skills – 3
  • Technical Specialism - 3
  • Working with Autonomy – 3
  • Managing Change - 2
  • Being influential – 3
  • Managing and developing self and others - 2
  • Dealing with complexity – 3
  • Performance management – 1
  • Internal controls – 2
  • Knowledge of IBM’s Identity and Access Management applications (ISIM, IDAM, CIS)
  • Knowledge of the requirements of the international standard for Information Security Management Systems (ISMS) – ISO 27001
  • Knowledge of SAP Access management
13

Market Access Analyst Resume Examples & Samples

  • Establish contracts (e.g., rebates, administrative fees, chargeback’s, etc.) within Contract Operations systems based on terms and conditions in customer agreements
  • Maintain contract parameters within AMAG’s contracting operational systems including customer membership/affiliations, products, prices, performance tiers, date ranges, and incentive percentages
  • Participate in the development, education, communication, implementation and ongoing maintenance of Contract Operations SOPs, systems, processes, data, reporting templates and the like. Includes serving as a liaison for technology-related projects to ensure systems or enhancements are designed to meet the operational needs of Contract Operations and supporting testing for new or updated systems
  • Supports development and implementation of Contact Operations training; including conducting training for other staff members
  • As assigned by project leads, participates in and supports other special project
  • Process all claims in an accurate and timely manner. Review, revise, and establish claims processing standard operating procedures as needed to ensure claims are processed according to company policies and contractual obligations
  • Implement industry standard and develop specific dispute tests to isolate high potential dispute target claim line items
  • Work with Commercial and Government customers to resolve outstanding disputes in a timely manner and to AMAG’s advantage whenever practical. Provide management with dispute tracking and win/loss reports in a timely manner
  • Review, revise, and establish claim payment standard operating procedures as needed to ensure the accuracy and timeliness of claim payments. Track all payments made through internal systems and link payments to claim requests to ensure proper payments are made
  • Provide claim processing reports and metric tracking statistics to departmental management on a regular basis in order to keep them advised as to the status, volume, and potential liability of future rebate, fee, and other payments
  • Bachelor Degree (general business or finance disciplines are preferred)
  • A minimum of four (4) years previous work experience in contract operations or financial analysis
  • Two (2) or more years previous managed care or government contract operations experience in the pharmaceutical/biotechnology or related industry
  • Demonstrable knowledge of current policies and guidelines that affect contracts, pricing, rebates etc. in the managed care environment
  • Demonstrable knowledge of systems and reporting mechanisms that support contract operations particular to the pharmaceutical/biotechnology or related industry
  • Must demonstrate a high level of proficiency with Microsoft Excel, PowerPoint and Word
  • Previous experience in other functions within the pharmaceutical, biotechnology or related industry is a plus (e.g., product marketing, managed care marketing, field sales, field account management, market planning, strategic planning, market research, market or sales analytics, customer finance, legal, customer service & operations, etc.)
  • Possess the ability to multi-task with multiple interruptions in a deadline-intensive environment
  • Strong sense of commitment and teamwork
  • Working knowledge of claim processing principals, techniques and their appropriate application
  • Proven track record of meeting or exceeding objectives and goals
  • Business travel, as necessary, for external business meeting
  • Decision making – Thinks through problems clearly and logically; is decisive
  • Teamwork and collaboration – Creates an atmosphere of openness and trust; collaborates; offers support and encouragement
14

HPF Appropriate Access Analyst Resume Examples & Samples

  • Perform HPF Appropriate Access Audits timely according to the HSC Appropriate Access Roles and Responsibilities policy identified in ISAM
  • Quarterly, A designated sample of HSC and Facility HPF user view and print activity reviewed and reported according to protocol
  • Quarterly, A designated sample of HPF locked record access reviewed and reported according to protocol
  • Responsible for maintaining complete and accurate records of all HPF access audits and the outcomes of those audits
  • Responsible for obtaining updated lists of HPF users quarterly
  • Reports potential inappropriate access to the users Manager for investigation
  • Communicates with management staff on outcome of investigation to ensure inappropriate access is reported to appropriate FPO for evaluation and reporting
  • State data correction/submission – responsible for reviewing and correcting errors according to established timelines and protocols. Also must correspond with facility HIM Leader to ensure data approval process completed within stated deadlines
  • State data error trends – responsible for identifying trends in types of errors at each facility and facilitating communication to the appropriate personnel for remedy
  • Responsible for producing and utilizing potential duplicate reports at the facility level. Requires critical thinking to support the integrity of source system databases and the MPI though the remediation (merge/link decisions) of duplicate data and related tasks. Merge decisions are made utilizing logic appropriate for each source system as documented in approved procedures and are executed through the source system
  • Communicates with staff at source system level to follow up on pended tasks or to seek assistance with merge/non‐merge decisions
  • Responsible for maintaining productivity logs, performing a minimum of errors upon QA review (2% or less). Reports task completion and errors made as required by manager
  • Demonstrates initiative in the accomplishment of work duties and follows up on pended tasks through research and team discussions
  • Demonstrates awareness of the sensitivity and confidentiality of data/materials and the ability to handle them with discretion
  • Maintains or exceeds established productivity and quality standards
  • Promptly reports issues or trends to Supervisor
  • Performs and adheres to all policies and procedures
  • Practices and adheres to the Company’s “Code of Conduct” philosophy and’ “Mission and Value Statement”
  • PC Skills – demonstrates proficiency in keyboard operations, Microsoft Office applications and others as required
  • Communication – communicates clearly, proactively and concisely with all key stakeholders
  • Customer Orientation – establishes and maintains long term customer relationships, building trust and respect by consistently meeting and exceeding expectations
  • Organization – establishing courses of action to ensure that work is completed efficiently; proactively prioritizes assignments and keen ability to multi‐task
  • Quality Orientation – accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; and being watchful over a period of time
  • Work Independently – is self‐supporting; not needing to rely on others to complete a job; displays discipline and focus in a remote work environment
  • Effective Decision Making – able to gather facts and assess all perspectives in order to influence positive outcomes
  • Initiative – independently takes proactive steps toward problem resolution
  • 2 years experience in an office environment required, previous HIM or patient registration experience strongly preferred
  • Health Information Management and MEDITECH experience strongly preferred
  • Horizon Patient Folder experience is a plus
15

Access Management Analyst Resume Examples & Samples

  • Perform access and account support for internal applications and systems, network shares, UNIX servers, and email access
  • Manage and utilise, with a high degree of competency, system administration tools and processes to effectively deliver Access Management objectives
  • Follow up on all questions, problems, or suggestions and respond to employee inquiries with appropriate level of urgency
  • Perform the provision of ad-hoc advice and support for non-service catalogue items and general queries as directed
  • Take part in Service Improvement Programs (SIP’s) as required
  • Interact with senior colleagues in other areas of technology to identify and correct problems
  • Deal competently with multiple large projects or problems simultaneously
  • Ensure GLAM services are delivered to defined SLT for all aspects of technology delivery
  • Ensure that monitoring requirements are implemented and observed
  • Provide Ad-Hoc reporting for Service Delivery as required
  • Provide appropriate support documentation and tools for colleagues at all levels
  • Answer queries regarding the use of current and new technologies
  • Collaborate with project teams to determine issue resolutions
  • Review problem trends and recommend corrective actions to avoid outages
  • Ensure that the established change management processes are implemented
  • Implement services in line with the Service Catalogue
  • Keep abreast of technology developments
  • Maintain knowledge of all service catalogue products
  • Remain up-to-date on all technology projects with potential impact to role
  • Propose new technology that supports the business needs
  • Develop and maintain solid understanding of employee needs and business applications, using this knowledge to enhance the service provided
  • Adhere to standards as defined, identifying and recommending improvements to existing standards
  • Implement policies, standards and processes for all aspects of GLAM Operations
  • Ensure that all security policies are followed and enforced
  • Use best practice processes in every request, to be compliant with SOXFSA audit requirements
  • Ensure that approval for any out of budget spend is obtained prior to commitment
  • B.S. computer science
  • 3+ years experience in IT
  • 3+ years experience in the field of relevant technologies
  • 10 + years non-degree experience
  • Track record of delivering to deadline and budget
  • NTFS Permissions
  • Active Directory (Multiple Domains)
  • Exchange (Multiple Domains)
  • Knowledge of Mainframe, UNIX, Lotus Notes, Bespoke applications
  • Organized – able to prioritize own work assignments
  • Team Player – creates positive working relationships throughout the organization and beyond
  • Communicator - excellent spoken English, written communication and listening skills
  • Relevant professional certifications preferred
16

User Access Management Analyst Resume Examples & Samples

  • Accounting or IT graduate; IT/Access Management background will be advantageous
  • >3 yrs Systems Adminstration/IT Audit Experience
  • Ability to handle complains and tough customers
  • Ability to read, write and speak fluent English
  • Proficient in excel; ability to do macro programming will be advantageous
  • Some familiarity with IT Compliance-related activities (SOX) is required
  • Exposure to SAP systems; understanding of security, authorizations, etc. preferred
  • Knowledge of business processes particularly in Finance will be an advantage
  • Experience in IT setup of a shared services center of a multinational corporation desirable
17

Access Credentials Analyst Resume Examples & Samples

  • Ability to work as a member of a team effectively; and able to provide excellent customer-service, with some guidance at an enterprise-level
  • Ability to build and sustain strong relationships with enterprise-level and external business customers
  • Ability to effectively interact with senior leadership within an organization to include executive level members
  • Ability to understand and communicate complex user requirements
  • Detail oriented, agile, flexible
  • Demonstrate resilience managing a wide variety of enterprise-wide issues
  • Ability to create and drive quality metrics for operational excellence
  • Able to troubleshoot issues in a timely fashion
  • Ability to manage multiple tasks with shifting priorities
  • Experience creating and driving quality metrics for operational excellence
  • Associates degree or higher required
  • 2+ years experience with Microsoft Office Tools including (Powerpoint, Excel, Word) required
  • 80+ WPM
  • 3+ years in a leadership role, with responsibility over a team (as a lead or manager)
  • 3+ years in a customer-service driven environment
  • 2+ years experience with developing and implementing training plans and/or process documentation for enterprise/company systems
  • 2+ years addressing a high-volume case work related to security functions
  • 1+ year serving as an application manager in charge of working with multiple organizations in order to deploy and maintain systems and applications
  • 1+ year in development and maintenance of team metrics for use at senior manager/executive level
  • 2+ years familiarity with Boeing Security & Fire Protection (or similar large organization/company) security systems and processes
18

Access Recertification Analyst Resume Examples & Samples

  • Information security
  • Network Shared Folder
  • Active Directory Structure
  • Two to three years of related experience
  • Passionate, positive, and driven attitude
  • Good communication (written and verbal) and interpersonal skills
  • Data analysis skills in Excel (VBA preferred)
  • Reliable time management and organization skills
  • Demonstrates the ability to convey technical findings in simple language
  • Proactive mindset and actions
  • Aptitude to lead complex efforts with minimal supervision
  • Willingness to collaborate across the organization
  • Capability to adapt to new and changing environment and handle multiple priorities, including to learn quickly
  • Experience across the following security concentrations
19

Global Access Management Analyst Resume Examples & Samples

  • Establish high level knowledge for all GAM tools in the customers Leidos (ie. Cost point, Workday, Privileged Access, Active Directory group etc); in particular to perform troubleshooting of problems, as well as understanding and identifying the impact of changes to the entire organization
  • Work with Team Lead to Initiate, plan and deliver provisioning process improvement, user access control testing process improvements
  • Demonstrated ability to drive results, including identifying critical access issues and collaborating with peers to build solutions and remove obstacles. Ability to take ownership of complex internal projects and drive to completion. Strong Collaboration with other teams including Authentication Ops and Leads to define objectives and gain support towards team and department goals. Ability to work well with other parts of the organization and 3rd party vendors
  • Maintain multiple LDAP integration environments for directory management of Identities
  • Simplifying user access provisioning processes through automation and continuous improvement
  • Maintaining application supportability and compliance
  • Participate in on-call responsibilities within a team rotation
  • Contribute to streamlining user provisioning, authentication, and access governance
  • High School Diploma or equivalent and 2+ years of related experience
  • Minimum 2 years of experience managing, supporting or administering packaged or custom IAM solutions
  • Minimum 2 years’ professional work experience in a large organization analyzing or leading an IAM team
  • Experience with Behavioral Analytics tools is a plus
  • Experience with User Provisioning / Onboarding, RBAC / Authorization models, SSO / Active Directory
  • Proven ability to work in a Global Account Security or Identity Access Management program
  • Bachelor degree in a technical field preferred (e.g. Computer Science, CIS, MIS, Engineering)
  • Industry-adopted security certifications preferred (CIAM, CIPA, Security+, etc)
20

Market Access Analyst Resume Examples & Samples

  • Provide analysis and develop reports identifying market access hurdles, opportunities and threats from the environment, to high level Executives, Global and Country Managers
  • Support regional market access status mapping and provide marketing intelligence reports regarding the market access status and opportunities across the region
  • Understand forecasting processes and build scenarios
  • Lead the regional internal access intelligence network
  • Scope: Latin America
21

Privilege Access Management Analyst Resume Examples & Samples

  • 2+ years plus experience in documenting, developing, or implementing IAM systems
  • 2+ years plus with technical experience integrating identity management, access management and access governance software into clients' infrastructure and applications
  • 2+ years plus experience with installation, integration and deployment of technology products (Security and/or IAM would be a bonus)
  • Identity Management familiarity in one or more of the following areas
22

Market Access Analyst Resume Examples & Samples

  • Track, report, and proactively manage and support our entry into new markets and new business endeavors from a business operations perspective
  • Research and analyze market and business data
  • Analyze and support decision making around new venture opportunities
  • Work cross-functionally to coordinate activities and consolidate inputs of various business units across the company
  • Identify dependencies and develop and implement process improvements
  • Complete special projects as needed
23

Senior Access Management Analyst Resume Examples & Samples

  • Provisioning/de-provisioning of access during on-boarding and off--boarding of employees
  • Modifications to existing access as requested through ticketing system
  • Adherence to established SLAs, established processes, security controls and corporate policies
  • Ensuring requests contain proper approvals
  • Reviewing completed requests for accuracy
  • Performing access re-certifications on a scheduled basis
  • Providing provisioning and approval evidence when requested by auditors
  • Providing related reports as requested
  • Performing modifications to Service Catalog and ticketing workflows
  • Creating scripts to further advance automated provisioning/de-provisioning
  • Maintaining operations support documentation
  • Researching and evaluating new solutions, products and technologies that enhance and improve services
  • Strong understanding of Active Directory including creating user accounts, managing user groups and entitlements and terminating user accounts
  • Proficient understand of Exchange administration
  • Strong proficiency with Microsoft Office and Outlook
  • Ability to work quickly AND accurately in a large-volume environment – extreme attention to detail
  • Ability to multi-task, quickly shift priorities and manage business needs in a rapidly changing, complex technical environment
  • Strong sense of urgency and commitment to meeting SLAs
  • Excellent verbal and written communication skills with the ability to successfully communicate technical issues
  • Ability to work independently as well as with direct supervision
  • Strong interpersonal skills/ability to interact with the user community with a high emphasis on customer service and satisfaction
  • Ability to script in PowerShell a plus
  • Exposure to the following a plus
  • BS/BA in Computer Science, Engineering, Information Systems or related field
  • Minimum of 3 years of hands-on access control experience including managing an Active Directory environment and custom built applications
  • Experience in Windows 7 Enterprise and 10. Microsoft Office 2010 and 2013
  • Intermediate knowledge of security, compliance and audit processes. Exposure to FINRA and SOX audit processes a plus
  • Experience with Service Now. Experience with Service Manager a plus
  • Security + certification preferred
24

Analyst / Manager, Market Access Resume Examples & Samples

  • Structured and well organized with excellent work ethic
  • Ability to organize, prioritize, and maintain high quality work output in a high paced dynamic environment while working on multiple projects
  • Ability to communicate complex material in presentations and discussions in a straightforward manner
25

Market Access Analyst Resume Examples & Samples

  • Designing, analysing and interpreting qualitative and quantitative studies designed to produce powerful, actionable data
  • 25 days holiday (increasing with length of service)
  • Pension scheme (5% of annual salary from day 1)
  • Long term disability insurance
26

HPF Appropriate Access Analyst Resume Examples & Samples

  • State data correction/submission – responsible for reviewing and correcting errors according to established timelines and protocols. Also must correspond with facility HIM Leader to ensure
  • PC Skills – demonstrates proficiency in keyboard operations, Microsoft Office applications and
  • Customer Orientation – establishes and maintains long term customer relationships, building trust
  • Organization – establishing courses of action to ensure that work is completed efficiently
  • Quality Orientation – accomplishing tasks by considering all areas involved, no matter how small
27

IT Access Management Analyst Resume Examples & Samples

  • Provision of access management, including but not limited to on-boarding of new starters, new starter inductions, access modification and timely processing of leavers. Retention of end to end ownership and working with ENGIE resolver groups and third parties where required
  • Utilise diagnostic utilities to aid with troubleshooting to achieve first time resolution
  • Communicates request fulfilment to the user
  • Provide support and advice to employees and line managers, explaining IT related policies and procedures in a timely and effective manner
  • Ensure that priority setting and escalation procedures are applied effectively and that all complaints are responsibly and professionally resolved
  • Provision of effective Request Fulfilment
  • Contributing to Information Security by assisting in the preservation of confidentiality, integrity and availability of information, including but not limited to adhering to and supporting Information Security standards, procedures and policies and identifying and raising security incidents as required to the Information Security Team
  • Support the ENGIE Shared Service Centre with the successful take-on of new services
  • Ongoing documentation of all new and existing access management processes
  • Carry out any ad hoc tasks/duties which may reasonably be expected as requested by IT Management
  • The IT Access Management analyst assists the organisation by
  • Ensuring service requests relating to IT services are resolved satisfactorily and in a timely fashion
  • Working with the business and other back office functions to deliver customer excellence
  • Identifying ways to deliver improved service performance to clients
  • Provide day to day Access management and support
  • Identify and resolve Service Requests within agreed SLAs, ensuring 1st line resolution is achieved wherever possible, referring to additional resolver groups where required, whilst maintaining ownership of the request through to completion
  • Correctly log, prioritise, assign, track and respond to service requests in a timely manner, meeting agreed SLAs, and according to agreed standards and procedures
  • Keep users and other interested parties informed of progress throughout the lifecycle and ensure that corrective action is taken to avoid or minimise delays
  • Continually increase the amount of requests resolved at the first point of contact
  • Appropriately apply priority setting and escalation procedures
  • Professionally resolve complaints
  • Contribute ideas for improvements to Service Desk Management team
  • Maintain support documentation of tools that are used by the access management team
  • Ensure that together the team develops effective working relationships at all levels by simplifying complex technical messages and acting as an advocate of IT both externally and internally
  • Qualification in the field of Information Technology and/or substantial equivalent work experience
  • A good technical background with knowledge of Active Directory and a broad understanding of IT related permissions
  • Experience of desktop operating systems, including Microsoft Windows 7 / XP
  • Good knowledge of a leading IT Service Management Tool
  • Working knowledge of a range of diagnostic utilities
  • Knowledge of ITIL processes – particularly Incident Management and Request Fulfilment
  • Strong ability to quickly understand user requirements and issues
  • Excellent interpersonal skills, with a focus on rapport-building, listening and questioning skills
  • Professional telephone manner with ability to remain calm under pressure and be able to express solutions and ideas to colleagues and users at all levels
  • Proven experience in a customer facing role
  • A good understanding of IT Service Desk challenges
28

Access Management Analyst Resume Examples & Samples

  • Privileged Access Management experience
  • Background in Role-Based Access Controls (RBAC) and application provisioning techniques
  • 4+ years prior experience in the computer field
  • 3+ years Security Administration experience (Service Desk, Help Deselect.)
  • Experience conducting user access reviews
  • Understanding of security controls and regulatory requirements (PCI-DSS, HIPAA
  • Shadowing internal resource for 1-2 weeks
  • Develop and manage Role Based Access Controls, including role management, role mining, role remediation, and role re-certifications
  • Plan, manage, and oversee user, application, and business role access audits and recertification’s
  • Validate and test access controls are functioning as designed, ensure control audits are completed and evidence for each control is properly documented and available upon request
  • Produce operational security metrics as required (daily, weekly, and monthly) and coordinates the monthly metrics review with information security leadership team, enhances and improves metrics reporting processes and identifies new metrics to be reported
  • Assist with client implementations by ensuring application roles are setup, tested and available within implementation timelines
  • Perform manual provisioning of applications as needed
29

Senior Client Access & On-boarding Analyst Resume Examples & Samples

  • Demonstrate basic understanding of all OTC responsibilities and tools with ability to follow documented procedures without fail. Assist customers via multi support channels (Chat, Email, IM, Phone, Walk-up). Manage customer (internal and external) requests and ensures adherence to defined service level agreements (SLAs) for all OTC access applications and tools. Demonstrates proficiency in troubleshooting techniques and facilitates proper coordination and communication of shift turnover; reporting potential and customer-impacting issues to management and other appropriate departments
  • Write clear and concise tickets for every customer interaction for audit trail purposes (CFTC and SOX compliance) and ensure anyone reading ticket can ascertain the issue and resolution
  • Demonstrates developing competency of all tools and services while providing subject matter expertise (SME) assistance to internal and external CME Group customers. Stays abreast of new CME Group initiatives including product launch, strategic partnerships, and modifications to existing procedures
  • Provide first level troubleshooting for tools – determine if issue or user error and escalate appropriately or reeducate user. Demonstrate ability to recognize production issues ascertain when escalation is warranted, perform troubleshooting and provide clear complete documentation to management
  • Participates in testing of customer-facing tools, have ability to think of appropriate test scripts for tool changes and accurately test, document and present results. Demonstrates ability to ascertain tool inefficiencies and document suggestions for continuous improvement
  • In depth knowledge of the OTC markets, customers & products
  • Applicants must be able to demonstrate strong verbal, written and problem solving skills
  • Help Desk Institute (HDI) certification a plus
  • 1 to 3+ Years Relevant Experience
30

Microsoft Excel & Access Analyst Resume Examples & Samples

  • Design and manage queries, tables, and reports
  • Use many database types to extract data and build/design graphical reports using Access, XLS, and other tools
  • Translate business needs into reporting requirements, including mock-up reports
  • Collaborate with other team members to identify needs and opportunities for improved data management and delivery
  • Prepare reports of findings, illustrating data graphically and/or written while ensuring the translation is customer ready
  • Drive process improvement through business process definition and system alignment
  • Work with other teams to develop project scopes for related projects
  • Become an internal knowledge base for our workforce management processes
  • Work directly on requirements and drive system improvement based on our needs
  • Successfully multi-task across a number of concurrent projects
31

Senior Informatics / Access Analyst Resume Examples & Samples

  • Advanced skill level with Access database creation (VBA), maintenance, troubleshooting current knowledge, experience a must
  • Advanced skill level with MS Excel. Able to create pivot tables and various reports
  • Knowledge of SQL Server
  • Strong knowledge of health care claims, products, and systems
  • Knowledge of analytic programming tools and methods (SAS, SQL)
  • Information Management/Medical economics/1-3 Years
  • Clinical / Medical/Consultative informatics/1-3 Years
  • Medical Management/Medical Management - Medical Economics/1-3 Years
  • Project Management/Cross-functional project management/1-3 Years
  • Quality Management/Quality Management/1-3 Years
  • Database/Microsoft Access/4-6 Years/Power User
  • Database/SQL Server/1-3 Years/Power User
  • Desktop Tools/Microsoft Visio/1-3 Years/Power User
32

Access Analyst Resume Examples & Samples

  • Ability to work with an Identity Governance and Administration (IGA) application, preferably SailPoint’s Identity IQ
  • Creating and maintaining Role-Based Access Controls (RBAC) and working with all customers on role engineering
  • Design and implement an automated process for full user lifecycle management
  • Work with development teams to onboard applications that meet IAM standards
  • Leverage problem solving and data analysis skills to ensure projects deliver on time
  • Develop partnerships with customers and stakeholders to drive effective role development
  • Demonstrate outstanding communication and writing skills
  • Identify and execute process improvement
  • Ability to work multiple efforts simultaneously to completion
  • Minimum of a B.S. in Computer Science, MIS, Business or related degree and three (3) years of relevant experience or a combination of education, training and experience
  • Access Management in Financial Services environment experience highly preferred
  • Knowledge of enterprise provisioning and role based access controls
  • Minimum of three years’ experience with SailPoint Identity IQ Platform preferred
  • CISSP certification preferred
  • Experience with XML
  • Experience with Bean Shell
33

Access Management Analyst Resume Examples & Samples

  • Act as an escalation point with the goal of limiting end user frustration by providing timely status updates and facilitating the speedy resolution of their issues
  • Assist with daily operational activities, including general information requests/basic user direction on how to submit access related requests
  • Assist with troubleshooting unique/complex tickets by working with other teams, vendors or users in diagnosing and resolving access issues
  • Assist with Root cause analysis and problem investigations. Review Supplier recovery and permanent fix plans
  • Educate/train supplier resources on new program/product/operational details, and assist in the coordination of data flow ensuring timely transmittal to Supplier
  • Confirm relevant Knowledge article accuracy and contribute to updates as required
  • Share technical expertise during continuous improvement efforts/ meetings
  • Assist with internal and external audit requirements, such as audit reporting, research & proof
  • Recommend processes and methods for auditing and addressing non-compliance to information security standards; facilitate migration of non-compliant environments to compliant environments
  • Periodically test and evaluate Information Security controls and techniques to assure compliance with policies. Coordinate the use of external resources involved in the performance of security testing
  • Three + years of relevant IAM experience in an analyst or support role with a demonstrated understanding of concepts and best practices
  • Professional verbal and written English communications skills
  • Identity lifecycle management
  • Privileged Account Management
  • Directory Services
  • Authentication and Authorization
  • Access Certification
  • Knowledge and understanding of Unix/Linux, Windows Server and Networking concepts
  • Ability to explain technical issues in non-technical terms when interacting with end-users
  • Experience of working collaboratively with technical teams to deliver effective client outcomes
  • Ideal candidates will have demonstrated Exchange, O365 and Ping experience
  • MCSE AD 2012 Certified
  • A bachelor's degree in Computer Engineering, Computer Science, Information Systems or other IT-related area
  • Knowledge of cloud based provisioning
  • Knowledge of ITIL processes