Access Coordinator Resume Samples

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NH
N Hartmann
Neha
Hartmann
272 Quigley Land
Philadelphia
PA
+1 (555) 979 8534
272 Quigley Land
Philadelphia
PA
Phone
p +1 (555) 979 8534
Experience Experience
New York, NY
Access Coordinator
New York, NY
Ortiz and Sons
New York, NY
Access Coordinator
  • Demonstrates positive working relationships with co-workers, management team, and ancillary departments
  • Checks in the EMR to make sure that patients arriving for laboratory work have their orders entered
  • Responsible for various maintenance reports i.e. bogies, work denials, open encounter, laser arc reports, cancelled clinic reports, etc
  • Establishes financial arrangements with guarantor when necessary
  • Provides superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence Standards
  • Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients
  • 70% Job Duties (Performs Role of)
Houston, TX
Market Access Coordinator
Houston, TX
Bauch Inc
Houston, TX
Market Access Coordinator
  • Ensure accuracy together with other function on listing process and other projects
  • Coordinate with Regulatory Affairs and Business Units delegated person to ensure product profiles accuracy for listing to hospitals
  • Work with Market Access, Accounting, and Finance team members to ensure the team budget reflects latest expenditures and related purchase order spend
  • Responsible for Market Access reportsEnsure accuracy together with other function on listing process and other projects
  • Serve as main point of contact for healthcare professional fair market value (HCP FMV) requests and related spend tracking for the Commercial team
  • Ensure positive and productive relationships with all internal stakeholders, service providers, and customers for respective areas of responsibility
  • Facilitates and manages team registration, attendance, and activities at industry conferences and company national field meetings. May also coordinate activities and assist in meeting planning
present
Detroit, MI
Access Coordinator / Generalist
Detroit, MI
Oberbrunner-Keebler
present
Detroit, MI
Access Coordinator / Generalist
present
  • Adheres to established policy and procedure and standard of care, escalates issues through the established Chain of Command in a timely manner
  • Demonstrates Knowledge of human growth and development, assessment, range of treatment and care of patients of all ages of patients served
  • Provides superior customer service with all interactions
  • Relationship to: Access Team Leads, Access Manager and / or National Director
  • Builds relationships with nursing units, nursing managers and supervisors
  • Maintain Access Center data collection and provide feedback to referring facility on patient transition and outcomes
  • Facilitates collaborative Capacity Management at facilities served
Education Education
Associate’s Degree in Business
Associate’s Degree in Business
Ashford University
Associate’s Degree in Business
Skills Skills
  • Computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners
  • Excellent customer service skills
  • Computer/basic keyboard skills
  • Meets, greets and assists the public, answers telephones in a professional and friendly manner
  • Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements
  • Demonstrates effective service recovery skills
  • Collects and post payments in and issues receipt
  • Counsels patients on any and all related financial information (i.e. hospital discounts and reviewing MC screening)
  • Responsible for various maintenance reports i.e. bogies, work denials, open encounter, laser arc reports, cancelled clinic reports, etc
  • Communicates accurate and complete information and maintains strict confidentiality
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15 Access Coordinator resume templates

1

IT User Access Coordinator Resume Examples & Samples

  • Work across different business groups to optimize, support, and maintain the provisioning and de-provisioning workflows supporting Yelp’s Systems for onboarding and offboarding processes
  • Perform user account provisioning in response to end user access requests
  • Onboard new applications to our User Access Management Services
  • Establish processes to obtain and update inactive/terminated/separated user information in a timely manner
  • Evaluation and implementation of auto-provisioning tools
  • Maintenance of New Hire and Separation Processes
  • Update documentation for new hires, separations and application access
  • Assist with projects to enhance the provisioning landscape: Evaluation and implementation of auto-provisioning tools capabilities & Configuration and modification of auto provisioning workflows as required to optimize provisioning activities
  • Strong ability to multi-task in an environment of changing priorities
2

Access Coordinator Resume Examples & Samples

  • 2-3 years experience required
  • Provides superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence Standards
  • Obtains accurate patient information and enters into the meditech computer system
  • High School Graduates
  • Some College preferred
  • 2-4 years in a health care setting with medical terminology and registration/check in experience is required
  • Insurance knowledge preferred
  • Ability to multi task
3

Site Access Coordinator Resume Examples & Samples

  • Coordination of security clearances and required documentation for Thales employees and contactors
  • Assist the Site Security Officer with the coordination of the Access Control, Security Systems and the issuing of Thales photo identification
  • Play a central role in communications and the management of Department of Defence processes in obtaining required access passes
  • Assist the Site Security Officer with the management of security and access arrangements for VIP visits
  • Other duties as required by the Facilities and Infrastructure Manager or Maritime Operations Manager
  • Previous experience working on a Defence site, ideally in a similar role
  • Strong communication and interpersonal skills with a demonstrated ability to interact with a variety of technical and non-technical stakeholders
  • Intermediate computer skills coupled with proven skills in database administration
  • Proven ability to organise and prioritise tasks, manage competing priorities and work to achieve set deadlines
  • Ability to operate with a high level of detail to set processes in achieving specific security requirements
  • Dedicated customer focus with an ability to resolve complex issues
4

Market Access Coordinator Resume Examples & Samples

  • Implement required initiatives to support the smooth running and business goals of the department via the administration processes
  • Provide effective administrative support to the department in line with company policies and standards to support the activities of the department
  • Schedule and organize nominated meetings with internal and external parties
  • Responsible for all internal or external events what be organised or co-organized b/w department with others
  • Coordinate with Regulatory Affairs and Business Units delegated person to ensure product profiles accuracy for listing to hospitals
  • Responsible for Market Access reportsEnsure accuracy together with other function on listing process and other projects
5

Senior Local Access Coordinator Resume Examples & Samples

  • Demonstrates ability and desire to learn Corporate, Division, and Facility-specific applications, technology, and terminology (e.g., ActiveRoles Server (ARS), MEDITECH, electronic Security Access Form (eSAF), User Identity Portal (UIP), SQL)
  • Demonstrated ability to learn customer support processes and techniques
  • Competency in MS Office Suite
  • Demonstrated relationship management skills
  • Ability to succinctly communicate verbally and in a variety of media
6

Site Access Coordinator Resume Examples & Samples

  • Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace
  • Comply with all Environmental Health & Safety and Quality Assurance requirements and goals. Provide information and materials to these divisions as necessary to ensure adequate and legal documentation
  • Will be the point of contact (POC) for and Subject Matter Expert (SME) on obtaining all required travel and entry/exit visas including the processes for renewals
  • Will be the POC for and Subject Matter Expert on obtaining all required vetting including the processes for renewals
  • Will be responsible for maintaining weekly tracking of all in-bound and returning employees and access capability
  • Will act as the principle POC with the visa department and with all badging issues
  • Will be responsible for notifying the Site Access Manager regarding elevated threat level notifications, security violations or breaches in security on the Task Order site
  • May be required to give written and oral reports or presentations to employees and site management
  • Participates in weekly travel briefings and helps prepare travelers for their safety during their upcoming trips
  • Perform additional duties and special projects as assigned
  • Two (2) plus years’ experience in an overseas environment a plus
  • Basic understanding of visa processing and badging principles
  • Basic understanding of the RSO vetting process for securing Task Order site badges
  • Ability to maintain daily spreadsheets and trackers for all PAE Iraq sites
  • Ability to maintain the highest level of confidentiality with sensitive information
  • Proficient in Windows Office Suite Computer Programs, especially WORD and Excel
  • Experience in living and working in a restrictive operational or military environment highly preferred
  • Must be independent and able to execute security directives concerning possible threats with minimal guidance and confidentiality
  • Education:High school diploma required
  • Security Vetting: Ability to obtain a Moderate Risk Public Trust (MRPT) as required for the contract and duration of employment. Must maintain eligibility at the required level for the duration of the contract
  • Language Skills: Strong professional English communication skills, both oral and written
  • Citizenship: US Citizenship is not required for this position
  • Driver’s License from Home country
  • Relevant overseas contracting experience
  • Experience working with PAE
  • Prior experience working with visas, passports and other official documents
  • Prior experience working with government security agencies
  • Experience working with a multi-cultural employee population
  • Knowledge of ALL principles and processes involved in operating and supporting security functions at a large-scale overseas facility
  • Knowledge of principles and processes for providing excellent customer services
  • Ability to work in a fast-paced environment that requires handling multiple tasks at one time and rapidly adapt to changing priorities and schedules
  • Cross-cultural sensitivity with an international perspective
  • Ability to become an active and functioning member of a team
  • Expert communication skills to facilitate and disseminate information
  • While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment - temperatures can reach 120- 130 degrees Fahrenheit/50-55 degrees Celsius during the summer months. Must be willing and able to perform regular job requirements in this austere and extreme environment
  • Must be able to work a minimum of 6 days per week and 10 hours per day, some jobs have higher daily and weekly minimums
7

Admission Access Coordinator Resume Examples & Samples

  • Enters patients into registration and/or scheduling system accurately in a timely manner, verifies all previously obtained information, and initiates the pre-certification, pre-authorization and referral processes using multiple software and web pages to complete process following policies and guidelines outlined by individual departments and facilities as necessary
  • Analyzes insurance requirements for specific accounts based on knowledge of plan requirements for authorization, pre-certification, referral, and notification; understanding of insurance contracts, government health plans including Medicare, Medicaid, Indian Health and Workers Compensation and knowledge of guarantor rules, and accident/third party liability requirements
  • Obtains appropriate releases and information; accurately identifies and verifies liable parties/insurance carriers by appropriate financial class and payor plan
  • Collaborates to identify and rectify potential or actual barriers in meeting contractual obligations regarding pre-certification, referral, quality, and utilization review
  • Adheres to all policies for collections, receipting, and handling of currency
  • Ensures medicare medical necessity is met for scheduled or walk-in procedures by checking scheduled procedure and diagnosis codes against medicare local coverage determination policies and following the policies and procedures to mitigate risk to the organization if medical necessity check fails
  • High diploma or GED
  • 2 years college coursework, 2 years experience in related field may be substituted for college work
  • 40 wpm typing
  • Knowledge of legal documents, full disclosure laws, credit analysis, and the fair debt collection practices preferred
  • Knowledge of medical terminology, as evidenced by completion and passing grade in medical terminology class, 6-months experience in a medical office setting, or passing grade in medical terminology test
8

Access Coordinator Resume Examples & Samples

  • Collects cash, checks and credit card payments for deposits, co-pays and deductibles
  • Obtains all required signatures for admission and authorization. Provides explanation for Medicare Secondary Payer Questionnaire
  • Establishes financial arrangements with guarantor when necessary
  • Registers all patients into the ADT System, or the facility's current computer programs. Obtains benefit and pre-certification information and enters information into the billing system
  • Maintains pre-collect in accordance with Productivity Requirement guidelines
  • Explains the billing process to customers
  • Balances cash drawer and all credit card batches daily. Passes receipts and money to Accounting Department for daily deposits
  • Orders tests through the use of Order Entry and paper requisitions
  • Works Switchboard as needed
  • High School diploma or equivalent GED
  • Experience in a health care setting preferred
  • Interpersonal communication skills
  • Knowledge of the following computer software: Excel, Word, Outlook and the Internet
  • Complete EMTALA training and HIPAA training within 1 months of hire date
9

Access Coordinator Resume Examples & Samples

  • Review patient schedules to maximize patient service (check for cancellations and add in patients; check availability to accommodate an emergency patient; pull patient charts and records as appropriate)
  • Answer and route incoming telephone calls appropriately
  • Monitor, maintain, and order office supplies and equipment as instructed
  • Minimum of two (2) years' experience in a healthcare or medical billing office required with demonstrated understanding of medical terminology
  • Ability to multi-task effectively
10

Market Access Coordinator Resume Examples & Samples

  • Serve as main point of contact for healthcare professional fair market value (HCP FMV) requests and related spend tracking for the Commercial team
  • Responsible for internal processing and tracking of contract renewals related to trade and distribution, Oncology GPOs, service providers, and other commercial service related contracts
  • Facilitates and manages team registration, attendance, and activities at industry conferences and company national field meetings. May also coordinate activities and assist in meeting planning
  • Work with Market Access, Accounting, and Finance team members to ensure the team budget reflects latest expenditures and related purchase order spend
  • Ensures accurate and timely entry of sales, chargebacks, membership rosters and other contract data elements into appropriate systems consistent with agreement terms, corporate controls and Sarbanes-Oxley requirements
  • Maintain team calendar to allow for awareness of key dates and activities and follow-through of key deliverables
  • Ensure positive and productive relationships with all internal stakeholders, service providers, and customers for respective areas of responsibility
  • Solicit, embrace, and take action on feedback from your internal and external stakeholders
  • Exercise sound judgment and oversight to ensure integrity and compliance with federal, state, local regulations and company policies in all activities and communications
  • Attend and participate in meetings and/or conferences as requested
  • Ability to complete ad-hoc projects and responsibilities as requested
  • BS degree
  • Prefer 3 years pharmaceutical/biotech experience and/or similar work experience
  • Ability to effectively and efficiently manage multiple projects simultaneously and complete those projects on time within a team environment
  • Advanced MS Office skills (Word, PP, Excel, calendaring)
  • Ability to understand the impact of responsibilities on other areas of Array business, including but not limited to product performance, payer coverage, government pricing, and patient access
  • Strong partnering skills: works collaboratively, effectively, and efficiently with internal stakeholders
  • Ability to interact with external stakeholders in a professional and friendly manner
  • Must have strong communication and organizational skills
  • Commitment and passion for fighting cancer and improving patients’ lives
11

RCS Applications Access Coordinator Resume Examples & Samples

  • Act as liaison between end users, managers, client success, and clients in the acquisition of user credentials and access during the implementation process as well as ongoing maintenance after go live
  • Monitor and Maintain user access lists
  • Assist with trouble shooting and directing internal reps to the correct people- either internally or at the hospital help desk
  • Assuring that the proper access request forms are being completed and are filled out accurately
  • Utilize Sales Force to manage access for internal systems, and following cases to resolution
  • Working with the client IT departments to assure access is set up timely/accurately for live clients
  • Work collaboratively with the Implementation Project Managers on getting access set up during implementation
  • Work closely with clients and other departments within nThrive to ensure internal clients have the necessary information and remote connections to successfully fulfill their roles
  • Monitor, Manage, and report on all special projects as they arise
  • Strong organizational and multitasking skills
  • Demonstrated ability to work in a team environment that requires quick turnaround and quality output
  • Solid knowledge of MS Office Products, particularly MS Excel
  • BA/BS in business or related concentration or equivalent experience
  • Communicate complex information and present it in a clear, concise, and logical manner
  • Present with an approachable style and make efforts to put others at ease
  • Use diplomacy and tact in dealing with others
  • Relates will to all types of people, across the organization, up and down the chain of command
12

Access Coordinator Resume Examples & Samples

  • Human variation is natural and vital in the development of dynamic communities
  • Building sustainable skills for academic and long term success is essential for all students
  • Responsibility for meaningful and universal access belongs to all
  • Universal design is essential for achieving inclusion and social participation
  • A diverse and stimulating university community is a shared responsibility
  • Provides consultation services, in-service training and programming about disabilities to the university, local and state communities with respect to definitions, perspectives, implications, applications of professional research, disability as diversity, state and federal laws, transition to and from post- secondary
  • Provides cultural programming about issues related to disability and diversity. Position requires leadership coordination for projects such as: web maintenance, student leadership, mentoring, specialized workshops, assistive technology, diversity, departmental liaisons, student surveys, university proctoring, etc
  • Represents Disability Services as a participant on various university committees
13

Identity & Access Coordinator Resume Examples & Samples

  • Responsible for access control provisioning and deprovisioning for Card Services’ applications and systems, analyzing access requests for proper format and authorization
  • Assist with developing the processes and procedures to support access provisioning assignments
  • Assist with the creation and ongoing maintenance of access control role groups
  • Review Provisioning Team metrics and look for issues or trends that indicate trouble or inefficiency with a process and be able to suggest corrective action to leadership
  • Minimum of 1 year experience in an IT customer service function. Delivering either user service management or provisioning service management. Experience with both preferred
  • Ability to collaborate and work as a member of the team
  • Motivated self-starter who can identify issues and propose solutions
  • Ability to solve complex issues in a timely manner
  • Must be willing to own issues and see them through to successful resolution
  • Effective verbal and written communication and interpersonal skills
  • Microsoft Windows and business application experience (mainframe, terminal emulator, GUI, Active Directory, etc.)
  • Knowledge of call center operations and functions (highly preferred)
  • Knowledge of Excel and Access
  • Ability to interact with all levels of the organization with a high degree of professionalism and confidentiality
  • Ability to create and maintain reporting in Excel and/or Access
  • Ability to work with cross-functional groups (HR, Help desk, GWCC) to resolve issues
  • Alliance Data participates in E-Verify
14

Access Coordinator Resume Examples & Samples

  • Performs daily operational activities (registration/verification) as associated with accurately and efficiently managing patient encounters
  • Registration of encounters as dictated to meet the clinical/fiscal needs of the patient and institution
  • Maintain a solid working knowledge base of third party specifics relative to area of practice
  • Coordinates patient care activities with insurance companies, care managers and physician office staff to minimize financial risk and maximize delivery of patient care
  • Answers all incoming calls, greets customers, triages and routes calls to appropriate staff
  • Obtains and verifies insurance information
  • Responsible for completing prior authorization/referral process from insurance payers to ensure payment of services received
  • Schedules initial and follow-up appointments
  • Ensures canceled and no-show appointments are followed up in a timely manner
  • Confirms patient appointments by completing reminder call to patients
  • Responsible for ordering and maintaining inventory of administrative office supplies and organization of supply closet
15

Access Coordinator / Generalist Resume Examples & Samples

  • Coordinates all components related to the admission/transfer or consult of emergent, urgent and elective patients into an accepting facility from referring hospitals, clinics, urgent care clinics and physician offices with guaranteed appropriate level of care and timely, appropriate mode of transport
  • Systematic processing of patient acuity and expert level of clinical decision making, to facilitate the patient flow through the continuum of care
  • Ability to document and prioritize patient information to formulate an accurate picture of the patient and his/her condition for accepting physicians, nurses or other healthcare workers
  • Stays up to date with all departmental procedures, policies and communications to ensure adherence of appropriate process for final referral resolution
  • Assign Transfer Priority Level for triage / transport of patients to prioritize bed and transportation resources
  • Maintain Access Center data collection and provide feedback to referring facility on patient transition and outcomes
  • Demonstrates Knowledge of human growth and development, assessment, range of treatment and care of patients of all ages of patients served
  • Screens admissions, using approved criteria, for appropriateness of level of care orders and bed assignments. Educates nurses, physicians and ancillary staffs in level of care and admission/transfer issues/ opportunities
  • Through effective and professional communication, acts as a liaison between and with physicians, patient / family, hospital staff and patient care areas, outside agencies in an effort to promote efficient patient flow
  • Demonstrates knowledge of regulatory requirements, EMTALA, CHS Ethics and Compliance policies and quality initiatives. Monitors self-compliance and implements process changes to ensure compliance to such regulations and quality initiatives as they relate to the provision of Access Center functions and Bed Management Services
  • Tracks and trends barriers to patient flow, makes recommendations and develops action plans to improve processes and systems. Flags call for Access Center leadership to review and escalate issues to outside Administrative Leadership
  • Adheres to established policy and procedure and standard of care, escalates issues through the established Chain of Command in a timely manner
  • Maintains current and accurate information in Electronic Health Care Record
  • Facilitates collaborative Capacity Management at facilities served
  • Facilitates patient throughput with an ongoing focus on quality, efficiency and exceptional customer service
  • Coordinate with Bed / Capacity Coordinator for timely transfer, appropriate bed assignment and to ensure the patient’s information is accurate and viable
  • Competent in the application of Medical Necessity criteria
  • Screens admissions, using approved criteria, for appropriateness of level of care orders and assignment of status and bed type
  • Participates in daily bed management functions and effectively communicates resources and issues to appropriate areas of the facility
  • Engages in departmental “team” approach to ensure all elements are communicated (both written and verbal) to facilitate patient throughput
  • Builds relationships with nursing units, nursing managers and supervisors
  • Works cooperatively with all patient care areas in conjunction with Nursing Leadership to ensure the appropriate placement of patient’s based on priority and acuity and care/needed treatment anticipated
  • Must be able to attentively listen and simultaneously type 30 wpm
  • Provides superior customer service with all interactions
  • Ability to organize and prioritize multiple complex tasks
  • Ability to work effectively with other employees and external parties
  • Three years of related clinical experience in an acute care setting (ED or Critical Care Preferred)
  • Must be proficient in EMTALA
  • Ability to establish and maintain collaborative and effective working relationships
  • Ability to communicate effectively in oral, written and electronic formats
  • Current licensure State of Tennessee (RN)
16

Access Coordinator Resume Examples & Samples

  • Schedules, reschedules and cancels appointments for patients
  • Creates records for new patient in system
  • Verifies insurance coverage and informs patients of what will be expected of them at the time of their appointment with regard to copays, deductibles, etc
  • Posts co-pays, co-insurance, and outstanding balances paid at the time of service
  • Balances receipts at the end of each day that she accepts patient payments
  • Checks out patients subsequent to release from exam room and schedules follow up appointment
  • Enters demographic and insurance information for all non-clinic related visits, to include hospital inpatients and nursing home patients
  • Enters recall information as patients are released from the exam room
  • Generates the recall report for Springdale and schedules follow-up appointments
  • Bilingual in Spanish/English
  • Knowledge of the hospital based system to gather demographic information for billing of hospital charges
17

Access Coordinator Resume Examples & Samples

  • Meets, greets, and assists the public, answers telephones in a professional and friendly manner
  • Communicates accurate and complete information, maintains strict confidentiality
  • Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients
  • Responsible for blocking rescheduling appointments as requested
18

Access Coordinator Resume Examples & Samples

  • Conducts pre-registrations, inputs and/or updates accurate patient information
  • Conducts insurance verification and benefit explanation by running eligibility on patients
  • Enters benefit and authorization information
  • Conducts coordination of benefits for multiple insurance plans to ensure the appropriate order of carrier coverage is paid first which eliminates payment mistakes, delays and non-payments
  • Meets, greets and assists the public, answers telephones in a professional and friendly manner
  • Consistently utilizes communication devices and keeps accurate records as required
19

Access Coordinator Resume Examples & Samples

  • Greets patients and visitors and assists them as needed
  • Informs the patients of check-in procedures and maintains timely patient flow
  • Verifies patient information (i.e. all demographic information)
  • Checks the Practice Management system to make sure appropriate forms have been updated, signed and scanned into the system
  • Checks the EMR for a current photo and takes a photo if no picture is on file or if picture is outdated
  • Obtains current copies of insurance cards; updates insurance information in the patient record; scans them into the PM system and gives a copy of the card to the Insurance Coordinator to verify benefits and coverage
  • Checks Practice Management system to make sure the patient has no outstanding bills and does not need to talk to the financial counselor or any other department before checking in for their appointment
  • Collects patient co-pays, deposits and outstanding balances as required
  • Checks in the EMR to make sure that patients arriving for laboratory work have their orders entered
  • Identifies DNKA patients and mails letters notifying them of charges and the practice policy regarding possible dismissal
  • Verifies all insurance and Medicaid eligibility each morning for every patient appointment and enters the information to validate that coverage is active on that date of service
  • Prints schedule report to retain for the next day in case of computer problems
  • Works with patients on setting up portal access
  • Compiles the contents of New Patient packets to mail to patients
  • High School Diploma/GED plus two (2) years of customer service or health care experience
  • Computer/basic keyboard skills, telephone etiquette skills,and general knowledge of office machines including printers and scanners required
  • Some college or technical training (specifically in a healthcare related field)
  • Three (3) or more years of working experience in a high volume medical/clinic setting
  • Knowledge in basic medical terminology OR medical terminology competent within 3 months of hire
20

Access Coordinator Resume Examples & Samples

  • Demonstrates positive working relationships with co-workers, management team, and ancillary departments
  • Promotes guest relations by offering frequently to assist other employees when needed
  • Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements
  • Consistently utilizes communication devices and keeps accurate records as required. Demonstrates effective service recovery skills
  • Conducts pre-registration as needed, inputs and/or updates accurate patient information
  • Process walk-ins, create new patient charts, access systems for orders as appropriate
  • Inventory, order, and stock supplies, clean and maintain equipment, Pick-up and deliver mail to mailroom, ensure the waiting room is clean, stocked with educational information, and coffee
  • Perform ABN completion, schedule surgeries and/or tests
  • Issues school/work excuses, sends out no show letters, takes patient photos
  • Responsible for blocking schedules as appropriate, cancel and reschedule appointments as requested
  • Conducts insurance verification and benefits explanation by running eligibility on patients; requests outside records and gathers outside medical records from referrals and files patient charts as needed
  • Conducts authorizations and pre-certifications; tracks pre-authorizations and maintains referrals
  • Obtains, completes, and coordinates OON waivers
  • This position may also maintain initial plan of care (signatures, etc) and is responsible for recording daily and monthly statistics and communication or any medical records issues
  • This position will also be responsible for various maintenance reports i.e. bogies, work denials, open encounter, laser arc reports, cancelled clinic reports, etc
  • Collects and post payments in and issues receipts
  • Responsible for reconciliation/management change fund
  • Responsible for reconciliation of daily deposit & batch dollars, and must complete deposit agreement
  • Counsels patients on any and all related financial information i.e. hospital discounts and reviewing MC screening
  • Completes UB value codes, inputs daily charges, and reconciles charges
  • Attends required training and/or in-services
  • Attends staff meetings and participates in the orientation and/or training of new staff
  • Participates in annual educational needs assessment
  • Maintains required job skill competencies and completes skill assessment annually
  • Completes and maintains documentation of continuing education hours annually
21

Access Coordinator Resume Examples & Samples

  • Communicates accurate and complete information and maintains strict confidentiality
  • Demonstrates effective service recovery skills
  • Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients, conducts pre-registration as needed, inputs and/or updates accurate patient information
  • Processes walk-in’s, create new patient charts, accesses systems for orders as appropriately
  • Conducts insurance verification and benefit explanation by running eligibility on patients, request outside records, and gather outside medical records from referrals and file patient charts as needed
  • Conducts authorizations and pre-certifications, tracks pre-authorizations and maintains referrals
  • Inventories, orders, and stocks supplies, cleans and maintains equipment, Picks-up and delivers mail to mailroom, ensures the waiting room is clean, stocked with educational information and coffee
  • Maintains initial plan of care (signatures, etc), and is responsible for recording daily and monthly statistics and communication or any medical records issues
  • Responsible for various maintenance reports i.e. bogies, work denials, open encounter, laser arc reports, cancelled clinic reports, etc
  • Collects and post payments in and issues receipt
  • Responsible for reconciliation/management change fund and daily deposit and batch dollars, and must complete deposit agreement
  • Counsels patients on any and all related financial information (i.e. hospital discounts and reviewing MC screening)
  • High School Diploma/GED plus three (3) years experience in registration, billing, or scheduling in a healthcare environment
  • Computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners
  • Knowledge in basic medical terminology required
  • Registration experience is required
22

Access Coordinator Resume Examples & Samples

  • Processes walk-ins, create new patient charts, access systems for orders as appropriate
  • Inventories, orders, and stocks supplies; cleans and maintains equipment; Picks-up and delivers mail to mailroom; ensures the waiting room is clean and stocked with educational information and coffee
  • Performs ABN completion; schedules surgeries and/or tests
  • Issues school/work excuses; sends out no show letters; takes patient photos
  • Conducts insurance verification and benefits explanation by running eligibility on patients
  • Requests outside records and gathers outside medical records from referrals and files patient charts as needed
  • Maintains initial plan of care (signatures, etc.) and is responsible for recording daily and monthly statistics and communication or any medical records issues
  • Collects and posts payments in and issues receipts
  • High School Diploma/GED plus three (3) years’ experience in patient registration, billing, or scheduling in a healthcare environment
  • Knowledge in basic medical terminology preferred, medical terminology competent within 3 months of hire
  • Registration experience preferred
23

Access Coordinator Resume Examples & Samples

  • Registration of patients
  • Patient billing
  • Verification of insurance coverage and responding appropriately to the requirements of third-party payors
  • Assist with hospital admissions and surgery scheduling
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Access Coordinator Resume Examples & Samples

  • Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients; Conducts pre-registration as needed; inputs and/or updates accurate patient information
  • Processes walk-ins; creates new patient charts; accesses systems for orders as appropriate
  • Conducts insurance verification and benefit explanation by running eligibility on patients; requests outside records; gathers outside medical records from referrals and files patient charts as needed
  • Keeps track of inventory, orders, and stocks supplies; cleans and maintains equipment. Picks-up and delivers mail to mailroom, ensures the waiting room is clean and stocked
  • May perform additional duties as assigned
  • High school diploma/GED plus two (2) years of customer service or healthcare experience
  • Registration experience is preferred
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Admission Access Coordinator, Mon-fri AM Resume Examples & Samples

  • Ensures excellent customer service by promptly greeting and answering patient/family questions and concerns in a positive manner
  • Responsible for meeting legal obligation to inform and educate patients regarding privacy laws, consent for treatment authorizations, financial contracts and advance directive rights and responsibilities; understands and interprets EMTALA, HIPAA and Fair Debt laws and practices
  • Creates patient pre-registration account if necessary and verifies the procedure, surgery type (if required), physician and department schedule to ensure patient is promptly registered to initiate pre-certification process
  • Refers uninsured or non-covered patients to the financial assistance team as appropriate according to policy
  • Verifies insurance eligibility and interprets coverage and benefit levels; effectively communicates benefits and coverage to patients including collecting co-pays, co-insurance and deductibles
  • Explains the billing process to patient and the office of their physician as it pertains to benefits and hospitalization if needed arranges payment options and refers the patient to the Patient Financial Advocate as appropriate
  • Achieves specific revenue cycle targets and goals as outlined in monthly performance scorecard maintaining accuracy requirements
  • Safely transports patients by necessary means to appropriate location in a timely manner (Admitting only)
  • Achieves specific revenue cycle targets and goals as outlined in monthly performance scorecard (Access Center Only)
  • SMC only: Responsible for handling inpatient and outpatient bed placement through utilization of the hospital tracking system as well as communicating, the process with appropriate personnel. Responsible for recognizing the specific needs of diagnoses in regards to patient needs, doctor requests and levels of care offered by each floor. Maintains information on floor availability and overall hospital census as well as the inpatient bed log for permanent records and state and federal agencies
  • 2 years of work experience in healthcare financial, managed care, or medical assistance program, 2 additional years college course work may be substituted for work experience
  • Previous experience in admitting, billing, or health insurance industry preferred
  • Knowledge of Microsoft Office and Internet
  • Must be able to communicate effectively in English
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Access Coordinator Resume Examples & Samples

  • Collecting payments and co-pays
  • Verification of insurance coverage
  • Responding appropriately to the requirements of third-party payers
  • Assisting with scheduling/rescheduling appointments
  • Calling no-shows and documenting why they missed their appointment
  • Must be able to perform all duties of the Access Coordinator I and be able to support patient care activities as needed
  • High school diploma/GED plus two (2) years of experience in registration, billing, or scheduling in a healthcare environment or customer service with direct daily interaction with customers/patients
  • Typing speed: 25 WPM without errors
  • Computer literate, keyboarding by touch, telephone etiquette skills, and general knowledge of office machines including printers, copiers and scanners required
  • Must be competent in medical terminology within 3 months of hire
  • Knowledge in basic medical terminology
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Access Coordinator Resume Examples & Samples

  • Verifies insurance coverage
  • Responds appropriately to the requirements of third-party payers
  • Assists with hospital admissions and surgery scheduling
  • May perform other duties as needed
  • Competent in medical terminology within 3 months of hire
28

IT Access Coordinator Resume Examples & Samples

  • Creates and maintains the Northwest Community Healthcare (NCH) multi-layer software environment for computer access and security for all NCH employees, consultants, and physicians
  • Conducts Enterprise-level Active Directory system administration
  • Manages user requests for computer access through a manual process or intranet forms. Evaluates user requests for computer system access; determines the need for various systems access, i.e. Epic, SMS, departmental, or network systems, based on employee’s job requirements or job classification; makes appropriate access available to the user. Creates computer access transactions in a multi-layer software environment; assigns NCH standard passwords and user IDs based on established protocols appropriate to each layer. Creates a user login card and envelope for each new user including new employees entering the NCH CORE Orientation Program. Tests the user logins for quality assurance purposes
  • With an understanding of the foundational structures of Epic software (profiles, roles, menus, and security classes) establishes ownership of each particular Epic security class
  • Coordinates updates and defies update processes (i.e. establishing a process for a security class owned by multiple teams to allow updates directly)
  • Coordinates Epic and non-Epic security-related activity across physical (buildings, grounds), infrastructure (network, servers, operating system) and application (Epic or otherwise) teams
  • Makes appropriate access decisions in conjunction with application coordinators/analysts that are responsible for designing security. Creates user records and maps them to a template built by application coordinators/analysts
  • Works with application teams to design system-level access, such as logout times. Limits system access to authorized staff, and limit authorized staff to access only the information that’s pertinent to their roles
  • Creates appropriate shared security classifications with suitable menus within Epic software
  • Creates and maintains procedures for activating new users and updating existing users including steps by which users can receive login authorization, passwords, and training on proper system security. Establishes procedures for inactivating users who should no longer access the system
  • Maintains and creates Active Directory Groups; which are used to aggregate accounts for the purpose of authorizing access to resources
  • Adheres to all Northwest Community Hospital standards, policies and procedures
  • The level of knowledge normally obtained through the completion of an Associates degree in Business or Computer Sciences related field
  • Minimum of 2 years working with or supporting information systems required with a working knowledge of computer and equipment manufacturers, peripherals and components
  • Minimum 1 years of working experience working with computer systems required, experience in server operating system security preferred
  • Previous purchasing and asset management experience preferred
  • Experience using various software packages including spreadsheets, word processing, and databases required
  • The written and verbal communication skills necessary to interact effectively with vendors/supply representatives and internal customers concerning computer equipment and supplies
  • The analytical ability to understand the concept of the inter-relationships of the multi-software-layer environment and to ‘think through’ these relationships in trouble shooting and problem solving for users
  • The organizational skills necessary to maintain a multi-layer security base and coordinate with other IT staff in the creation of accounts and their respective rights and to ‘multi-process’ users and requests
  • The computer skills necessary to do spreadsheets, equipment ordering, and tracking of computer purchases
  • The organizational skills necessary to maintain multiple contracts, records, and documents in an orderly manner
  • The ability to perform tedious and detailed tasks accurately
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Access Coordinator Resume Examples & Samples

  • Chemotherapy treatmentsKnow chemotherapy drug names, and able to recognize if it’s a first treatment or subsequent treatment
  • Recognize when patient needs to be scheduled for a 5FU hook up and disconnect
  • Recognize which infusion clinic the procedure needs to be schedule in (dependent upon the weekday)
  • Schedule Specialized Testing- determine in which order certain tests needs to be scheduled (PET before MUGA, Speech/Swallow Study, etc)
  • Coordinating appointments with other areas that do not utilize EPIC
  • Schedule Specialized Procedures
  • Bone Marrow- lab with sedation has to be scheduled in PACU rooms and non sedation scheduled in Bone Marrow Procurement
  • Feeding Tube Placement- call IR, they start approval process and the MONC scheduler gives patient barium and directions to patient, schedule nutritional consult, consult needs to be coordinated prior to the feeding tube placement
  • Port Placement - determine if the patient needs to be scheduled in IR or CVL clinic